Sales – Application Engineer

Position Summary:

Application Engineers at PAI work with our Account Managers (aka “Outside Sales”), Estimators (aka “Inside Sales”), and the rest of our Application Team to thoroughly review all specifications, drawings, photos, videos, or any other pertinent information provided as part of a new RFQ (request for quote).  The Applications Engineer will lead internal applications meetings and be responsible for maintaining all internal documentation regarding the project.  Customer contact may be made alone, along with Account Managers, or with the entire Applications Team in order to fully understand the customers needs or explain options before and after a quote is generated.  Applications Engineers must understand of the functionality of the equipment or system, customer specifications and needs, the schedule that the customer is trying to hit, and act as an advocate for the customer while still working within the best interests of PAI.  PAI emphasizes and coaches a Team approach to problem solving throughout the organization.

Daily Activities Will Involve:

– Reviewing all information provided for the RFQ by the customer and by Outside Sales, including specifications, drawings, sketches, photos, videos and site visit notes.
– Scheduling and driving internal Applications Meetings to explain project scope to all other Apps Meeting team members.  Taking notes to document meeting decisions and follow-up questions for customer.
– Maintaining internal project spec document as project evolves.  Add new information and strike out obsolete information along with notes as to why it is no longer relevant so sales team, or later PM’s and Engineering do not reference obsolete information.
– Acting as the central point of contact for Account Managers, customers, engineering firms and internal resources regarding sales projects in process.
– Reviewing proposal drawings prior to sending to customers and working with customer as needed on revisions prior to being issued a PO.
– Working closely with customers, Inside and Outside Sales, Department Managers, and other Apps Team members to drive solutions needed to complete the RFQ and issue a valid quote on time.
– Contacting suppliers to verify component parts functionality and availability.

Basic Requirements:

– Strong Mechanical Aptitude
– Ability to read and understand layout and technical drawings
– Understanding of various product manufacturing processes as it relates to material handling
– Other basic computer skills (Word, Excel)
– Must be able to balance personal workloads to meet changing deadlines
– Must be able to balance the needs of Pack Air and the customer
– Demonstrate the ability to drive a project to keep it on schedule while controlling quality, project scope, and cost – Technical Degree

Preferred Experience:

– Mechanical or Controls Engineering background
– 5+ years of experience in conveyor or custom equipment manufacturing
– AutoCAD 2D experience
– AutoCAD 3D (Inventor) or Solidworks experience
– College Degree